Instant fixed quote
Your website, fixed.
Tell us what’s wrong in your own words and get a fixed price in a couple of minutes, with no messaging freelancers and waiting for quotes. We work on Shopify, WordPress, Wix, Squarespace and most other platforms, so you don’t need to find a developer or learn anything technical.
- Instant fixed quote
- Nothing to pay until you accept
- No passwords shared
Question 1
What’s going wrong?
- Checkout not working
- Errors after an update
- Slow pages
- Contact forms not sending
- Broken on phones
- Emails not arriving
- Security warnings
- Prices and text to change
- Images not loading
- Domain not working
From broken to fixed
Most problems on small business websites come from a handful of causes, such as an app or plugin update, a theme change, or a setting that was switched off by accident. We work out which one it is, fix it, and check it on phones and computers before we tell you it’s done.
Try the switch to see the difference.
Linen apron
£NaN
You stay in control of your website
To fix your website we need to get into it. This is how we handle access, payment and the work itself.
You never send us a password
On Shopify we send a collaborator request that you approve, and it doesn’t use one of your staff seats. On WordPress you approve WebFixed from your own dashboard, which creates an application password only for us. On Wix, Squarespace and Webflow you invite us as a contributor.
You can remove our access at any time
You remove it yourself from your own platform settings, so you don’t need to ask us or wait for us to do it.
WordPress access is stored encrypted
The application password that WordPress creates for us is stored encrypted with AES-256. It is only used for the work you’ve asked us to do.
A fixed price before any work starts
Sending a request is free. We send you a fixed quote including VAT, and nothing is charged until you accept it. If we can’t fix the problem, you get your money back in full.
Card payments are handled by Stripe
Stripe takes every card payment, so we never see or store your full card number. You receive a VAT invoice for every payment.
Tested before we say it’s done
We test each fix on phones and computers before we tell you it’s finished. You can follow progress and send us messages from your account while we work.
Brought to you by the team from Webgro
WebFixed is part of Webgro Ltd, a UK web agency registered in England and Wales since 2017 (company number 10889889). About the company
Made for people who’d rather be running their business
Online shops
Products not showing, payments failing, or a product page that looks wrong on phones.
Shops, cafés and salons
Opening hours, menus and booking buttons that need changing without learning the website editor.
Trades and local services
Enquiry forms that stopped sending, a site that won't load, or a warning that it isn't secure.
Charities and clubs
A site someone built years ago, which nobody now knows how to update.
Set up once, then ask whenever you need us
Your account keeps each of your websites with its access already in place. Next time something goes wrong, pick the site, describe the problem, and you’re done. You can save your card too, so accepting a quote only takes a moment.
Your websites
- linenandco.co.ukShopify · Access set upReport a problem
- linenandco-wholesale.co.ukWordPress · Access set upReport a problem
- linenandco-studio.co.ukWix · Access set upReport a problem
Prices
Pay for a single fix, or choose a monthly plan if you’d like someone looking after your site. All prices include VAT and plans can be cancelled at any time.
One-off fix
from £39
A fixed quote for a single problem. You only pay once you’ve accepted it.
Chat
£29 per month
Help at any hour from our support assistant, which knows your site and your platform.
Care
£149 per month
A person on our team fixes problems and makes small changes for you.
Managed
£995 per month
We look after the whole site, including updates, backups and ongoing improvements.
Questions
Do I need to know anything technical?
No. The questions are written in plain English and you can answer in your own words. If you don't know the answer to something, you can skip it.
How much does a one-off fix cost?
Most fixes cost between £39 and £249, including VAT. You answer a few questions and see a fixed quote straight away, so there is no waiting for replies from freelancers. Nothing is charged until you accept it, and unusual jobs are priced by a person instead.
How do you get into my website?
On Shopify we send a collaborator request, which you approve from your store admin. On WordPress you approve WebFixed from your own dashboard with one click. For other platforms we show you how to invite us. You never need to send us your password, and you only set it up once for each website.
I have more than one website. Can you help with all of them?
Yes. Add each website to your account, set up access once for each, and send requests for any of them from the same place.
Which platforms do you work with?
Shopify, WordPress, WooCommerce, Wix, Squarespace and Webflow, along with most custom built sites.
What if you can't fix it?
We'll tell you why, and you'll get your money back.
Something not working?
Tell us about it now. Sending a request is free and there’s no obligation to go ahead.
Get help now